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Your questions

Frequently asked questions

  • When does my subscription start?

    The day you pay for your first month or year, once your workspace is ready.

  • What do I pay today, and later?

    The full first month or year, on Tap's secure page. Renewals are paid by a link we send; access pauses 7 days if unpaid.

  • Can I pay by KNET?

    Yes. Every subscription payment is made on Tap's secure page: Visa, Mastercard or KNET. Customer payments are separate.

  • Who can choose Trainer Membership?

    Only Trainer Membership programme members.

  • Is my site published automatically?

    No. It starts as a private draft; you publish it.

  • How do I cancel?

    In subscription settings, after we show when access ends. Your subscription runs to the end of the paid period and does not renew.

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